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BBB Business Review

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BBB Accredited Business since

Haley Productions' Downloadable Games

Phone: (707) 762-2323 View Additional Phone Numbers 1702 Gamay Pl, Petaluma, CA 94954

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Are you making plans for a party, special event, fundraiser or corporate event? Are you out of time and blow them away ideas? Overwhelmed? Desperately need help? Haley's Games offers high quality, budget-friendly interactive games. Instant download.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Haley Productions' Downloadable Games meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Haley Productions' Downloadable Games include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Haley Productions' Downloadable Games
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 16, 2003 Business started: 05/01/1987 Business started locally: 05/01/1987
Type of Entity

Sole Proprietorship

Business Management
Ms. Susan Haley-Zemanek, Owner
Contact Information
Principal: Ms. Susan Haley-Zemanek, Owner
Number of Employees


Business Category

Party Planning Party Plans - In-Home Games & Supplies

Refund and Exchange Policy
No returns/refunds accepted after 3 days. If you're unsure about purchasing or have questions, please contact us before placing your order. We do not accept returns if the reason for the return is "I didn't know how the game was played". We provide full instructions on our websites which should help you to make an informed decision about our games.
Alternate Business Names
Haley Productions Haley Productions' Interactive Games Haley's Downloadable Games Haley's Games
Products & Services

Scavenger hunt games, murder mystery games for adults & teens. Kids' group games (CSI game, mystery games, scavenger hunts & more) for house parties, youth groups and classroom activities. Pick a game, download it and get your party started.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.