BBB Accredited Business since
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This company offers online networking.
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A BBB Accredited Business since
BBB has determined that MerchantCircle meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for MerchantCircle include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 47 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||17|
|Total Closed Complaints||47|
Additional Complaint Information
MerchantCircle came to BBB's attention in August 2008. A review of the company was done in April 2015. Complaints on file with BBB state that the company list incorrect information about a business on their website, in some cases the listing contains personal information. The business then wants the information removed.
Complaints also state that consumers have difficulty reaching customer service for assistance. The company does respond to the complaints by requesting the URL to the listing so that the listing can be corrected or removed.
BBB suggests that consumers review the company's website, support/help desk, http://merchantcircle.desk.com/ for more information on how to edit your business information and remove an incorrect business listing.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. David Ramirez, Director-Legal Mr. Carrega Pablo
Number of Employees
Online Social Media/Networking