BBB Accredited Business sinceFind a Location
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This company offers software service, including media monitoring, social media monitoring, collaboration software, PR campaign management, recruitment software, and search engine marketing.
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A BBB Accredited Business since
BBB has determined that Meltwater meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Meltwater include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 16 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||16|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Johnny Vance, Director of Strategic Programs Mr. Chris Correa, Manager, Public Relations
Number of Employees
Online Social Media/Networking Search Engine Marketing Marketing Consultants Marketing Programs & Services Public Relations Counselors
Alternate Business NamesMeltwater News US1, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview