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This Business is not BBB Accredited

Eventbrite, Inc.

Phone: (800) 350-8850Fax: (888) 227-9643View Additional Phone Numbers651 Brannan St Ste 110, San FranciscoCA 94107-1535

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This company offers an online event registration service for event holders at

BBB Accreditation

Eventbrite, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Eventbrite, Inc.'s rating include:

  • 30 complaints filed against business

Factors that raised Eventbrite, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 30 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

30 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues3
Delivery Issues3
Problems with Product / Service22
Guarantee / Warranty Issues0
Total Closed Complaints 30

Additional Information

BBB file opened: 11/08/2005Business started: 05/01/2003
Type of Entity


Incorporated: October 2009, DE

Contact Information
Principal: Ms. Julia Hartz (President)Mr. Kevin Hartz (CEO)Ms. Dana Kilian (VP of Customer Service)
Number of Employees


Business Category

Online Event Registration


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