This business is not BBB accredited.

Raven Office Centers

Phone: (415) 837-3201 Fax: (415) 837-3204 388 Market Street, Suite 1300, San Francisco, CA 94111 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Raven Office Centers include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Raven Office Centers
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 19, 2011 Business started: 10/19/2011 Business started locally: 10/19/2011 Business incorporated 10/19/2011 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. James Roten, CEO
Contact Information
Principal: Mr. James Roten, CEO
Number of Employees


Business Category

Office & Desk Space Rental Service

Service Area
This business provides service to US and International clients
Alternate Business Names
Raven Communications Raven Office Centers, LLC
Products & Services

Raven Office Centers provides on-demand virtual office services, executive suites, serviced office space, meeting rooms & conference facilities in the heart of San Francisco's financial district.

Additional Locations


    388 Market Street, Suite 1300

    San Francisco, CA 94111 (415) 837-3201


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

11/11/2015 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: Difficult Experience Working w/ ***** Office Centers (Poor billing practice and customer service issues) ***** office center has unfair billing practices. Their services are of poor quality--we had many time-sensitive letters bounced by them. ***** (****) has refused to stop billing us when we asked due to faulty service.

Desired Settlement: To stop billing our credit card and to refund the last 3 months of charges.

Business Response: Initial Business Response /* (1000, 7, 2015/10/23) */ Contact Name and Title: ***** ***** Contact Phone: XXXXXXXXXX Contact Email: ****** Hello *********, I trust that you realize the online complaints channel goes both ways. You can be sure we will respond using the same channels you have chosen to take referencing each of the companies that you executed contracts with us on. Let's take a look at the facts: * You signed our contract for 1 or more of your companies for a mail service on a 12 month term which we gave you a discount for * You then turned around and said sorry I found a cheaper provider please cancel the contracts I have executed with your company ( that's just not the way business works, when you sign a contract you have committed to moving forward. There is no oh sorry I changed my mind clause! ) * You then refused to pay your bills and on 2 occassions you disputed the credit card charges we ran for the contracted services that you requested * We offered you a settlement out of your contractual agreements you are under and you declined * You then give us a negative rating with the BBB citing all kinds of untrue claims trying to bring harm to our company You'll be hearing from our attorneys over the unpaid contracts and your attempt to cause wrongful harm to Raven Office Centers with your unprofessional conduct and careless actions.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Raven Office Centers
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)