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BBB Accredited Business since 12/01/1965

Shaklee Corporation (Headquarters)

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Phone: (925) 924-2000Fax: (925) 924-28624747 Willow Rd, PleasantonCA 94588-2763

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BBB Accreditation

A BBB Accredited Business since 12/01/1965

BBB has determined that Shaklee Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Shaklee Corporation's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 13 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

13 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues7
Delivery Issues1
Problems with Product / Service3
Guarantee / Warranty Issues0
Total Closed Complaints 13

Additional Information

BBB file opened: 01/01/1965Business started: 01/01/1954
Type of Entity


Incorporated: January 1987, DE

Contact Information
Principal: Mr. Roger Barnett (Chairman and CEO)Customer Contact: Ms. Marjorie L. Fine (Executive Vice President and General Counsel)Ms. Cathy Keating (VP, Field Communication)
Number of Employees


Business Category

Nutrition, Internet Shopping, Vitamins & Food Supplements, Health Maintenance Organizations

Products & Services

This company offers nutritional alternatives, personal care products, household products and water treatment systems.

Service Area

This company services worldwide.


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