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BBB Accredited Business since 07/14/2011
ML Movers, Inc.
Phone: (650) 780-9695Fax: (650) 780-9611817 Douglas Ave, Redwood City, CA 94063-2732
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We are a family owned and operated business that provides quality moving services with personal attention to details.
Our people are prompt dedicated professionals who are ready and willing to assist you.
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A BBB Accredited Business since 07/14/2011
BBB has determined that ML Movers, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised ML Movers, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 4 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||1|
|Problems with Product / Service||2|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||4|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on ML Movers, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Licensing, Bonding or Registration
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:California Public Utilities Commission
505 Van Ness Ave 2nd Fl
San Francisco, CA 94102-3214
BBB records show a license number of 190627 for this company.Type: Public Utilities Comm.
Check License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Contact InformationPrincipal: Mr. Miguel Lainez (Owner)Customer Contact: Ms. Jessica Moscoso Reys (Office Manager)
Number of Employees
Movers, Piano & Organ Moving, Moving Supplies, Movers - Office, House & Building Movers
Products & Services
Our local Moving Services Include:
Residential Moving Services
Commercial / Office Moving Services
Hours of OperationMon: 07:00 AM to 04:00 PMTue: 07:00 AM to 04:00 PMWed: 07:00 AM to 04:00 PMThu: 07:00 AM to 04:00 PMFri: 07:00 AM to 04:00 PMSat: ClosedSun: Closed
Refund and Exchange Policy
ML Movers requests a Credit card on file as a security deposit; please all moving changes or cancellations must be 2 Business Day before the move date. If you decide to cancel your reservation before your 2 Business Day $5.00 will be charge to your credit card do to processing fees. If the customer must cancel the reservation after the 2 Business Day requirement ML Movers will charge the 4 Hours Minimum due to late cancellation fees.
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