BBB Business Review

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This business is not BBB accredited.

Green Wheelin

Phone: (925) 705-2453 Fax: (800) 693-6403 1536 "B" Newell Ave, Walnut Creek, CA 94596 ! There is an alert on Green Wheelin !

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Green Wheelin is a full service sales and service company committed to environmentally friendly electric vehicles. Aside from e-bikes, electric mopeds, electric motorcycles, mobility scooters and electric scooters, we also offer parts and accessories.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Green Wheelin
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 26, 2010 Business started: 07/23/2008 Business started locally: 07/23/2008
Type of Entity

Sole Proprietorship

Business Management
Mr. Eric Johnson, President Ms. Teri Johnson, Vice President
Contact Information
Principal: Mr. Eric Johnson, President
Number of Employees


Business Category

Motor Scooters - Dealers

Refund and Exchange Policy

*Claims must be made within 3 business days of purchase
*Green Wheelin' Scooters must be given reasonable opportunity to remedy the issue before a return authorization is given.
*Returns for any reason other than a valid manufacturers defect are subject to a 20% restocking fee.
*Returns will be for STORE CREDIT ONLY!
Service Area
This business service area covers nationwide.
Products & Services

The brands that we have include Razor, X-treme Scooters, Currie Technologies, Ultra Motor, Stromer, Thompson, Veloteq, E-bike Kit, Ride Technologies, Cycle Analyst, Kryptonite locks, Avid brake components, and Shimano components.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.