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San Francisco Bay Area and Northern Coastal California

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Federal Savings Bank, Reverse Mortgage

Find a Location

Phone: (800) 489-0986Fax: (800) 724-9517View Additional Phone Numbers383 Diablo Rd Ste 220, DanvilleCA 94526-3453http://www.reversemortgagestore.com

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Description

This company offers reverse mortgages for seniors. Maggie O'Connell is branch manager and reverse mortgage specialist with 20 years experience originating reverse mortgages.

BBB Accreditation

Federal Savings Bank, Reverse Mortgage is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Federal Savings Bank, Reverse Mortgage's rating include:

  • Length of time business has been operating.
  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Federal Savings Bank, Reverse Mortgage

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 09/12/2007Business started: 01/01/1996
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Real Estate
1515 Clay St Ste 702
Oakland, CA94612-1462
(510) 622-2552
http://www.bre.ca.gov

BBB records show a license number of 279499 for this company.

BBB records show a license number of 411500 for this company.

Type of Entity

Corporation

Incorporated: March 1996, CA

Contact Information
Principal: Ms. Maggie O'Connell (Branch Manager)
Number of Employees

3

Business Category

Mortgage Brokers

Products & Services

FHA Insured HECM Reverse Mortgage. The HECM or Home Equity Conversion Mortgage is government backed plan that provides needed funds for seniors with the assurance they can remain in their home without loan repayment until the home is sold.

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 07:30 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 09:00 AM to 02:00 PM
Service Area

This business service area covers all of California.

Industry Tips
Beware of Predatory Practices in Home Mortgage Lending
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Mortgage Choices
To Rent or Buy - Which is Right for You

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.