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BBB Business Review

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BBB Accredited Business since


Phone: (800) 619-4400 View Additional Phone Numbers 35 5th St, Petaluma, CA 94952 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Our vision is to be the definitive mortgage broker that provides our customers with the highest level of service and the best value in closing costs and interest rates.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Emortgages.Com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Emortgages.Com
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 26, 2000 Business started: 01/01/1998 Business started locally: 01/01/1998 Business incorporated 05/18/2001 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Real Estate
1515 Clay St Ste 702, Oakland CA 94612
Phone Number: (510) 622-2552

Type of Entity


Business Management
Mr. Jehoshua Shapiro, Owner Ms. Daphne Shapiro, Marketing Manager
Contact Information
Principal: Mr. Jehoshua Shapiro, Owner
Number of Employees


Business Category

Mortgage Brokers Real Estate Real Estate Consultants Loans Real Estate Loans

Service Area
Alternate Business Names
Electronic Mortgages, Inc.
Products & Services

Services and Loan Types:

Personal service and advice
Closing Costs
Realtor Success Center
Conventional Loans
FHA Loan
Fixed Rate Mortgage
VA Loan
Adjustable Rate Mortgage (ARM)
Combined/Hybrid ARMs
State and Local Housing Programs
Jumbo Loans


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.