BBB Business Review

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This business is not BBB accredited.

Sound Mortgage, Inc.

Phone: (800) 207-0305 View Additional Phone Numbers 3260 Blume Dr Ste 405, Richmond, CA 94806 View Additional Email Addresses http://www.soundmtg.com ! There is an alert on Sound Mortgage, Inc. !


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Description

This company offers Home Loans, Refinance, New Mortgage, FHA & VA Loans.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


BBB Complaint Information

Find aggregate BBB complaint information for Sound Mortgage, Inc.. BBB of Alaska, Oregon & Western Washington has the full report as that BBB handles all complaints for Sound Mortgage, Inc..


Additional Information

BBB file opened: July 29, 2013 Business started: 04/01/1978 Business started locally: 04/01/1978 Business incorporated 09/04/1936 in VA
Type of Entity

Corporation

Business Management
Mr. Randall Chenaur, President Mr. Alex Ramirez, Branch Manager
Contact Information
Principal: Mr. Randall Chenaur, President
Number of Employees

1

Business Category

Mortgage Bankers

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.