BBB Accredited Business since
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This company offers US outbound online money transfer service to friends and family members.
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A BBB Accredited Business since
BBB has determined that Xoom Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||99|
|Total Closed Complaints||175|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||16|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Business Oversight
1515 K Street Suite 200, Sacramento CA 95814
Phone Number: (866) 275-2677
The number is 2228.
Type of Entity
Business ManagementMr. Frank Walter, VP of Customer Operations Ms. Liz Coleman, Customer Service
Number of Employees
Money Orders & Transfers Financial Services Currency Exchange
Alternate Business NamesXoom, Inc Xoom.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview