BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 11/30/2011

Paymentwall, Inc.

Phone: (415) 707-9920Fax: (415) 684-7780235 9th Street, San FranciscoCA 94103-3826

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers payment solutions for digital applications.

BBB Accreditation

A BBB Accredited Business since 11/30/2011

BBB has determined that Paymentwall, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Paymentwall, Inc.'s rating include:

  • 39 complaints filed against business

Factors that raised Paymentwall, Inc.'s rating include:

  • Length of time business has been operating.
  • Response to 39 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

39 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues2
Billing / Collection Issues14
Delivery Issues3
Problems with Product / Service20
Guarantee / Warranty Issues0
Total Closed Complaints 39

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Paymentwall, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 07/15/2010Business started: 04/09/2010
Type of Entity

Corporation

Incorporated: April 2010, CA

Contact Information
Principal: Mr. Honor Gunday (CEO)Customer Contact: Ms. Jennifer Chan (Operations)Ms. Kimberly Laddaran (Customer Relations)
Number of Employees

105

Business Category

Mobile Apps, Internet Services, Internet Shopping, Internet Gaming, Internet Selling Services, Payment Processing Service

Hours of Operation
Mon: 10:00 AM to 06:00 PMTue: 10:00 AM to 06:00 PMWed: 10:00 AM to 06:00 PMThu: 10:00 AM to 06:00 PMFri: 10:00 AM to 06:00 PM
Alternate Business Names
Paymentwall Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.