BBB Accredited Business since 02/27/2009
Bay Alarm MedicalFind a Location
Phone: (877) 522-9633Fax: (925) 808-43282600 Stanwell Dr Ste 103, Concord, CA 94520
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This company offers medical alarm services for the elderly.
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A BBB Accredited Business since 02/27/2009
BBB has determined that Bay Alarm Medical meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Bay Alarm Medical's rating include:
- 30 complaints filed against business
Factors that raised Bay Alarm Medical's rating include:
- Length of time business has been operating.
- Response to 30 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Billing / Collection Issues||20|
|Problems with Product / Service||9|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||30|
Before making a purchase with Bay Alarm, the company asks that potential customers thoroughly read the terms and conditions, and to review their FAQ page which explains the company's refund policy.
BBB file opened: 02/27/2009Business started: 01/01/2007
Type of Entity
Limited Liability Company
Contact InformationPrincipal: Mr. Kevin Magna (Director of Operations)
Number of Employees
Medical Alarms, In-home Care, Home Health Services, Health Care Management, Elderly/Senior Specialty Services, Internet Shopping, Medical Service Organizations
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