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BBB Accredited Business since 02/27/2009

Bay Alarm Medical

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Phone: (877) 522-9633Fax: (925) 808-43282600 Stanwell Dr Ste 103, ConcordCA 94520

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This company offers medical alarm services for the elderly.

BBB Accreditation

A BBB Accredited Business since 02/27/2009

BBB has determined that Bay Alarm Medical meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Bay Alarm Medical's rating include:

  • 30 complaints filed against business

Factors that raised Bay Alarm Medical's rating include:

  • Length of time business has been operating.
  • Response to 30 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

30 complaints closed with BBB in last 3 years | 20 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues20
Problems with Product / Service9
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 30

Additional Information


Before making a purchase with Bay Alarm, the company asks that potential customers thoroughly read the terms and conditions, and to review their FAQ page which explains the company's refund policy.

BBB file opened: 02/27/2009Business started: 01/01/2007
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Kevin Magna (Director of Operations)
Number of Employees


Business Category

Medical Alarms, In-home Care, Home Health Services, Health Care Management, Elderly/Senior Specialty Services, Internet Shopping, Medical Service Organizations

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