BBB Accredited Business since
Phone: (877) 522-9633 Fax: (925) 808-4328 2600 Stanwell Dr Ste 103, Concord, CA 94520
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This company offers medical alarm services for the elderly.
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A BBB Accredited Business since
BBB has determined that Bay Alarm Medical meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Bay Alarm Medical include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 55 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||22|
|Total Closed Complaints||55|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Kevin Magna, Director of Operations
Number of Employees
Medical Alarms In-Home Care Elderly/Senior Specialty Services Home Health Services Health Care Management Internet Shopping Medical Service Organizations
Before making a purchase with Bay Alarm, the company asks that potential customers thoroughly read the terms and conditions, and to review their FAQ page which explains the company's refund policy.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview