BBB Business Review

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BBB Accredited Business since 02/27/2009

Bay Alarm Medical

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Phone: (877) 522-9633Fax: (925) 808-43282600 Stanwell Dr Ste 103, ConcordCA 94520

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Description

This company offers medical alarm services for the elderly.

BBB Accreditation

A BBB Accredited Business since 02/27/2009

BBB has determined that Bay Alarm Medical meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Bay Alarm Medical's rating include:

  • 43 complaints filed against business

Factors that raised Bay Alarm Medical's rating include:

  • Length of time business has been operating.
  • Response to 43 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

43 complaints closed with BBB in last 3 years | 21 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues1
Billing / Collection Issues25
Problems with Product / Service17
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 43

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Bay Alarm Medical

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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Before making a purchase with Bay Alarm, the company asks that potential customers thoroughly read the terms and conditions, and to review their FAQ page which explains the company's refund policy.


BBB file opened: 02/27/2009Business started: 01/01/2007
Type of Entity

Limited Liability Company

Contact Information
Principal: Mr. Kevin Magna (Director of Operations)
Number of Employees

25

Business Category

Medical Alarms, In-home Care, Home Health Services, Health Care Management, Elderly/Senior Specialty Services, Internet Shopping, Medical Service Organizations

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.