BBB Business Review

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BBB Accredited Business since 01/09/2012

Zinus, Inc.

Phone: (925) 249-2782Fax: (925) 417-6958View Additional Phone Numbers1951 Fairway Drive Suite A, San LeandroCA 94577-5643View Additional Web Addresses

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Description

This company offers mattresses as well as pillows and other bed top products and slippers.

BBB Accreditation

A BBB Accredited Business since 01/09/2012

BBB has determined that Zinus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Zinus, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 17 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

17 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint TypeTotal Closed Complaints
Delivery Issues1
Guarantee / Warranty Issues8
Problems with Product / Service8
Advertising / Sales Issues0
Billing / Collection Issues0
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Zinus, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 11/06/2007Business started: 01/09/1987
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Calif. Bureau Home Furnishings and Thermal Insulations
3485 Orange Grove Ave
North Highlands, CA95660-5506
(916) 999-2041
http://www.dca.ca.gov/bhfti

BBB records show a license number of 139454 for this company.

Type: Bureau of Home Furnishings-Importers

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: January 1987, CA

Contact Information
Principal: Ms. Cyndi Hunting (Product Manager)
Number of Employees

15

Business Category

Mattresses, Mattress Makers Supplies

Hours of Operation
Mon: 08:00 AM to 05:00 PMTue: 08:00 AM to 05:00 PMWed: 08:00 AM to 05:00 PMThu: 08:00 AM to 05:00 PMFri: 08:00 AM to 05:00 PMSat: ClosedSun: Closed
Alternate Business Names
Spa Sensations, Sleep Revolution, Night Therapy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.