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This Business is not BBB Accredited

Best Price Mattress (Headquarters)

(415) 252-120030310 Whipple Rd., Union CityCA 94587http://www.bpmatt.com

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Description

Best Price Mattress offers sales of mattresses, bedding and frames.

BBB Accreditation

Best Price Mattress is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Best Price Mattress' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service1
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Best Price Mattress

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 06/25/2012Business started: 02/26/2009
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Calif. Bureau Home Furnishings and Thermal Insulations
3485 Orange Grove Ave
North Highlands, CA95660-5506
(916) 999-2041
http://www.dca.ca.gov/bhfti

BBB records show a license number of 161069 for this company.

Type: Bureau of Home Furnishings and Thermal Insulation

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

BBB records show a license number of 164209 for this company.

Type: Bureau of Home Furnishings and Thermal Insulation

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

BBB records show a license number of 161068 for this company.

Type: Bureau of Home Furnishings and Thermal Insulation

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: February 2009, CA

Contact Information
Manager
Number of Employees

15

Business Category

Mattresses

Products & Services

Memory Foam, Gel Memory Foam, iCoil Spring Mattress and Latex Mattress.

Refund and Exchange Policy

Return policy
Sleep is important and we sincerely want you to sleep better with Best Price Mattress products. After 30 days but before 90 you may return your Best Price Mattress if you are not achieving the comfort you desired, We will refund 80% of the purchase price. If you would like to exchange a mattress before 90 days, then you will be subject to paying the cash difference plus a 15% recycling fee. Exchanges are a onetime only option, if choosing a lower priced mattress then a store credit will be issued for the balance. Mattress must be in "Like New" condition, no stains or soil marks, to be eligible for return or exchange. Best Price Mattress Pillows are Personal Care Items and are not refundable. Sales tax is non-refundable.

Service Area

This business service area covers San Francisco, Oakland, Fremont, Santa Rosa, Hayward, Concord, Berkeley, Richmond, Antioch, Daly City, San Mateo, Vacaville, San Leandro, Livermore, Napa, Sonoma, Vallejo, San Rafael, San Mateo, Walnut Creek

Alternate Business Names
Best Price Mattress, Inc.

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BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.