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San Francisco Bay Area and Northern Coastal California

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BBB Accredited Business since 06/25/2013

Best Price Mattress (Headquarters)

(415) 252-1200271 9th St, San FranciscoCA 94103-3825

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Description

Best Price Mattress offers sales of mattresses, bedding and frames.

BBB Accreditation

A BBB Accredited Business since 06/25/2013

BBB has determined that Best Price Mattress meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Best Price Mattress' rating include:

  • Length of time business has been operating.

Factors that raised Best Price Mattress' rating include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Additional Information

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BBB file opened: 06/25/2012Business started: 02/26/2009
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Calif. Bureau Home Furnishings and Thermal Insulations
3485 Orange Grove Ave
North Highlands, CA95660-5506
(916) 574-0280
http://www.dca.ca.gov/bhfti

BBB records show a license number of 161069 for this company.

Type: Bureau of Home Furnishings and Thermal Insulation

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

BBB records show a license number of 164209 for this company.

Type: Bureau of Home Furnishings and Thermal Insulation

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

BBB records show a license number of 161068 for this company.

Type: Bureau of Home Furnishings and Thermal Insulation

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: February 2009, CA

Business Management
Principal: Ms. Thao Nguyen (General Manager)
Number of Employees

15

Business Category

Mattresses, Bedding, Beds - Retail

Products & Services

Memory Foam, Gel Memory Foam, iCoil Spring Mattress and Latex Mattress.

Refund and Exchange Policy

Return policy
Sleep is important and we sincerely want you to sleep better with Best Price Mattress products. After 30 days but before 90 you may return your Best Price Mattress if you are not achieving the comfort you desired, We will refund 80% of the purchase price. If you would like to exchange a mattress before 90 days, then you will be subject to paying the cash difference plus a 15% recycling fee. Exchanges are a onetime only option, if choosing a lower priced mattress then a store credit will be issued for the balance. Mattress must be in "Like New" condition, no stains or soil marks, to be eligible for return or exchange. Best Price Mattress Pillows are Personal Care Items and are not refundable. Sales tax is non-refundable.

Service Area

This business service area covers San Francisco, Oakland, Fremont, Santa Rosa, Hayward, Concord, Berkeley, Richmond, Antioch, Daly City, San Mateo, Vacaville, San Leandro, Livermore, Napa, Sonoma, Vallejo, San Rafael, San Mateo, Walnut Creek

Alternate Business Names
Best Price Mattress, Inc.
Industry Tips
Are You Sure Your Mattress is New?

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.