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BBB Business Review

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BBB Accredited Business since

Hoffman Masonry Construction

Phone: (925) 937-5381 Fax: (925) 949-0875 915 Grayson Ln, Pleasant Hill, CA 94523 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company specializes in fireplace and chimney inspections, repairs, and rebuilds. This includes the retrofitting and remodeling of fireplace faces and hearths as well as the installation of gas and wood burning inserts. This company also offers fireplace accessory needs such as gas logs, fireplace grates, glass door enclosures, and other fireplace accessories, custom masonry for patios, walkways, pillars & retaining walls.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hoffman Masonry Construction meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hoffman Masonry Construction include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hoffman Masonry Construction
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 25, 1999 Business started: 06/01/1985 Business started locally: 06/01/1985
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752

Type of Entity

Sole Proprietorship

Business Management
Mr. Robert Hoffman, Owner
Contact Information
Principal: Mr. Robert Hoffman, Owner
Number of Employees


Business Category

Mason Contractors Walkway Design Patio Builder Fireplace Equipment - Retail Fireplace Equipment - Wholesale & Manufacturers Fireplaces Fountains - Garden, Display Chimney Cleaning Chimney Sweeper Driveway Installation, Paving & Repair Chimney Cleaning Equipment & Supplies Chimney Lining Materials Contractors - Retaining Wall Landscape Contractors Chimney Builders & Repair

Additional Information

This business service area covers: Antioch, Bay Point, Benicia , Brentwood, Clyde , Pittsburg , Vallejo, Clayton, Concord , Martinez, Pacheco, Pleasant Hill , Walnut Creek , Moraga ,Orinda, Alameda, Berkeley, Crocket, El Sobrante, Hercules, Montclair, Oakland , Pinole, Richmond, Piedmont, Alamo, Danville, Diablo, Dublin, Pleasanton, San Ramon, Castro Valley, Hayward, Livermore, San Leandro, San Lorenzo


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.