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MCorp Consulting grows value by improving customer experience. With a straightforward approach to mapping, measuring and improving the touchpoints between organizations and their customers, MCorp has helped many companies - from fast-growth market leaders to the Fortune 100 - transform the ways they interact with their customers, and profit significantly as a result. Some of the global organizations MCorp has worked with include McKesson, T. Rowe Price, Argo Group and the United Methodist Church. MCorp helps companies define customer experience strategy, design implementation roadmaps, and take the guesswork out of decision making with proven, accurate and actionable data. Touchpoint Mapping® - MCorp's approach to quantifying customer experience - is a proprietary research and analytical model that helps companies understand, measure, prioritize and improve the customer interactions that drive value. Touchpoint Mapping, Touchpoint Metrics®, and Loyalty Mapping® are registered trademarks of MCorp Consulting.
For more information, visit http://www.mcorpconsulting.com, or call 1-866-526-2655 toll free in the U.S., or 1-415-526-2655.
This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for MCorp Consulting include:
- Length of time business has been operating
- No complaints filed with BBB
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Type of Entity
Business ManagementMs. Lynn Davison, Chief Operating Officer
Number of Employees