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BBB Accredited Business since 10/29/2009

Western Reader's Service

Phone: (925) 314-3270Fax: (925) 314-3271View Additional Phone Numbers100 Railroad Ave, DanvilleCA 94526-3878

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This company offers data processing services.

BBB Accreditation

A BBB Accredited Business since 10/29/2009

BBB has determined that Western Reader's Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Western Reader's Service's rating include:

  • 43 complaints filed against business

Factors that raised Western Reader's Service's rating include:

  • Length of time business has been operating.
  • Response to 43 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

43 complaints closed with BBB in last 3 years | 24 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues19
Billing / Collection Issues3
Delivery Issues4
Problems with Product / Service17
Guarantee / Warranty Issues0
Total Closed Complaints 43

Additional Information

BBB file opened: 04/01/1985Business started: 10/01/1974
Type of Entity


Incorporated: November 1972, CA

Contact Information
Principal: Mr. Robert Spaletto (Owner)Customer Contact: Mr. Ed West (Office Manager)
Number of Employees


Business Category

Magazines - Subscription Agents

Alternate Business Names
Publishers Renewal Service, Consumer's Renewal Service, R.D. Spaletto Enterprises, Inc.
Industry Tips
Magazine Subscription Solicitations

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