BBB Business Review

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This business is not BBB accredited.

Redwood Lock & Key

Phone: (707) 585-9505 5700 Commerce Blvd., Rohnert Park, CA 94928 http://www.redwoodlock.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Redwood Lock & Key include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Redwood Lock & Key
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 14, 2006 Business started: 01/01/1989 Business started locally: 01/01/1989
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Security and Investigative Svc
2420 Del Paso Rd, Sacramento CA 95834
http://www.dca.ca.gov/consumer/wll.shtml
Phone Number: (916) 322-4000
The number is 2086.

Type of Entity

Sole Proprietorship

Business Management
Dave Warner, Owner/Locksmith
Contact Information
Principal: Dave Warner, Owner/Locksmith
Number of Employees

2

Business Category

Locks & Locksmiths Safes & Vaults - Opening & Repairing Key Duplication and Cutting Key Control Systems Safes & Vaults Gun Safes

Service Area
Sonoma County and Some Surrounding Areas.
Alternate Business Names
Central Lock & Key
Products & Services

Key Duplication & Store Front Location.
Home & Business Installations, Repairs, and Rekeying.
Automotive key Duplication & Replacement of Lost Keys. Transponder Keys & Remotes.
Sales, Service, Opening & Repairs of Safes.
Mobile Lockout service.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.