BBB Accredited Business since
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This company offers a peer-to-peer lending platform for direct customer loans through a person-to-person credit marketplace.
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A BBB Accredited Business since
BBB has determined that Prosper.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Prosper.com include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 184 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||84|
|Total Closed Complaints||184|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||13|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Business Oversight
1515 K Street Suite 200, Sacramento CA 95814
Phone Number: (866) 275-2677
The number is 6053227.
Type of Entity
Business ManagementMr. Aaron Vermut, CEO Mr. Sachin Adarkar, General Counsel Mr. Jeff Adkins, Voice of Customer Mr. Joshua Twomey, Customer Advocate
Number of Employees
Loans Loans - Small Business Financing
Alternate Business NamesMyprospercash.com Prosper Funding Prosper Marketplace, Inc.
Debt Consolidation Loans
Home Improvement Loan
Short Term & Bridge Loans
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Small Business Loans
Baby & Adoption Loans
Engagement Ring Financing
Friends & Family LoansGreen Loans
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview