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Find a Location

Funding Circle USA, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Funding Circle USA, Inc.

      44 Montgomery St San Francisco, CA 94104-4602

      BBB Accredited Business
    • Funding Circle USA, Inc.

      85 2nd St Ste 400 San Francisco, CA 94105-3462

      BBB Accredited Business

    Business ProfileforFunding Circle USA, Inc.

    Small Business Loans
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.4/5stars

    Average of 10 Customer Reviews

    Customer Complaints

    34 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/23/2013

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Funding Circle is a lending platform focused exclusively on small businesses, matching businesses who want to borrow with investors who want to lend.

    Products & Services

    This company offers Small business term loans from $25k to $500k.

    Business Details

    This is a multi-location business.

    Find a Location

    Funding Circle USA, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Funding Circle USA, Inc.

        44 Montgomery St San Francisco, CA 94104-4602

        BBB Accredited Business
      • Funding Circle USA, Inc.

        85 2nd St Ste 400 San Francisco, CA 94105-3462

        BBB Accredited Business
      Location of This Business
      44 Montgomery St, San Francisco, CA 94104-4602
      BBB File Opened:
      11/14/2013
      Years in Business:
      14
      Business Started:
      1/13/2010
      Business Incorporated:
      8/29/2013
      Accredited Since:
      12/23/2013
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 6054785 for this business, issued by Department of Business Oversight

      These agencies may include:

      Department of Business Oversight

      1515 K Street, Suite 200

      Sacramento CA 95814

      (866) 275-2677

      http://www.dbo.ca.gov/About_DBO/contact_us.asp

      BBB records show a license number of 1287979 for this business, issued by Nationwide Mortgage Licensing System/NMLS

      These agencies may include:

      Nationwide Mortgage Licensing System/NMLS

      1129 20th Street, N.W., 9th Floor

      Washington DC 20036

      (855) 665-7123

      http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx

      Type of Entity:
      Corporation
      Number of Employees:
      187
      Business Management
      • Ms. April Mason, Marketing Assistant
      Additional Contact Information

      Fax Numbers

      • (415) 358-5925
        Primary Fax

      Customer Complaints

      34 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/12/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My complaint is for Funding Circle a lending business. I came across this company by receiving calls and emails from one of their account managers. He contacted me about loans and how convenient and low the interest were. The gentleman named, ********************* contacted me via phone and emails numerous times from personal numbers and at crazy hours of the day for me to agree to a loan; *** pressured me and convinced me that the loan was too good to missed on and so I took it. Shortly after signing documents and receiving the funds, I start receiving phone calls about the loan. I quickly tried to get in contact with (***) the person that assured me the loan was great however I was never able to find him or get in touch with him again. The situation quickly escalated, these people started calling me twice and three times a day and when I tried to reach the phone numbers on the documents I first signed it seemed the company went by various names which is odd! fast forward a year having this loan, this people CONSTANTLY harass me! they have used profonity when speaking to me, they have terrorized me and said "I will receive calls from them 24/7 and I will have to hear from them all the time" , they have even shown up to my business disturbing the peace. It has come to such a point that I am not sure what to do, I try to speak to upper levels but it seems like there's nobody competent enough that can have a regular conversation with a customer/client without threating them and screaming " YOU SIGNED". Dealing with this company has taken a toll on my health and my business with high payments, high interest, daily fees, late fees, harassment, constant calls.I have been in contact with multiple people and have recently been in contact via emailed and phone calls with ***************************** who said she was a manager however her emails state she is a collection specialist.
      Read More

      Customer Reviews

      10 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      PRITI'S FASHION & JEWELRY S

      1 star

      01/18/2024

      I contacted them by phone call and submitted an online finance application and provided the necessary documents, including bank statements, business tax returns, and personal tax returns.Despite numerous follow-up calls, the company assured me that someone would contact me soon but never did. To add to my frustration, they sent me promotional material by mail every week. It appears to be a fraudulent company, and I am highly dissatisfied, expressing my reluctance to give them even a single star.

      Funding Circle USA, Inc. Response

      01/23/2024

      Good afternoon,

      We sincerely apologize for your poor experience. We acknowledge that you did not receive appropriate follow-up to your application previously and have since corrected this. Unfortunately, we are unable to extend credit to your business at this time; however, you should have received more prompt follow-up to your application submission.

      We have reached out to you directly by email to address your concerns in detail. We have also submitted your contact information to be removed from future marketing materials.

      Regards,

      Funding Circle

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

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