BBB Business Review

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BBB Accredited Business since

Sonomarin Landscape Materials

Phone: (707) 762-0505 Fax: (707) 763-0771 2500 Petaluma Blvd N, Petaluma, CA 94952 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers a wide range of products to contractors, architects and homeowners. The business specializes in interlocking pavers, retaining walls, mulch bark, soil amendments, gravel, natural stone, artificial turf, brick, block and thin veneers

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Sonomarin Landscape Materials meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Sonomarin Landscape Materials include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Sonomarin Landscape Materials
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 29, 2009 Business started: 01/30/2004 in CA Business started locally: 01/30/2004 Business incorporated 01/30/2004 in CA
Type of Entity


Business Management
Mr. William Bertolucci, Owner Rick Ransom, General Manager
Contact Information
Principal: Mr. William Bertolucci, Owner
Number of Employees


Business Category

Lawn & Garden Equipment & Supplies Mulches Topsoil Lawn & Garden Equipment & Supplies - Rental Laminating Equipment & Supplies Sand & Gravel Stone Setting - Interlocking Pavers Sod & Sodding Service Artificial Turf Brick - Clay - Common & Face Concrete Blocks & Shapes Concrete - Stamped & Decorative

Method(s) of Payment
American Express, Visa, Mastercard, Check and Cash
Refund and Exchange Policy
25% restocking fee on interlocking pavers and retaining wall systems (full pallets only and still in manufacturing wrap). 50% restocking fee on natural stone. No refund on special orders.
Service Area
This business service area covers: San Francisco, Oakland, Fremont, Santa Rosa, Hayward, Concord, Berkeley, Richmond, Antioch, Daly City, San Mateo, Vacaville, San Leandro, Livermore, Napa, Sonoma, Vallejo, San Rafael, San Mateo, Walnut Creek

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.