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BBB Accredited Business since 05/03/2013
Phone: (707) 426-1700Fax: (415) 795-4367274E Sunset Ave # 343, Suisun City, CA 94585-1770
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Pricegems is a premier jewelry manufacturer since 1999. Our European jewelers are here to serve your every need. Our products are backed by warranty against defects, and every purchase is covered by our Satisfaction Guarantee.
A BBB Accredited Business since 05/03/2013
BBB has determined that Pricegems.com meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Pricegems.com's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Guarantee / Warranty Issues||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Problems with Product / Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Pricegems.com
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Contact InformationPrincipal: Mr. Aaron Hastings (Manager)
Number of Employees
Jewelry Manufacturers, Jewelers - Retail
Products & Services
Fine Diamond Wedding and Bridal Sets, Mens Jewelry, Sapphire, Ruby, Emerald Jewelry, Fashion Jewelry, Museum Jewelry, Hand Made Custom Jewelry. Our factory is located in Los Angeles, and our handmade jewelry carries a Lifetime Warranty.
Hours of OperationMon: 09:00 AM to 05:00 PMTue: 09:00 AM to 05:00 PMWed: 09:00 AM to 05:00 PMThu: 09:00 AM to 05:00 PMFri: 09:00 AM to 05:00 PMSat: 11:00 AM to 03:00 PMSun: Closed
Refund and Exchange Policy
All items may be returned for exchange, trade, or adjustment within 30 days. Earrings and other pierced jewelry, custom sized rings, engraved items, and otherwise modified items may not be returnable for refund, or else a 15% restocking fee may apply.
This business service area covers: Nationwide.