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BBB Business Review

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BBB Accredited Business since

ShineBrite Cleaning Services

Phone: (510) 623-7720 View Additional Phone Numbers PO Box 3456, Fremont, CA 94539

BBB Business Reviews may not be reproduced for sales or promotional purposes.


ShineBrite is family-owned and operated. We have been serving the East Bay Area since 1990, now in our second generation.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that ShineBrite Cleaning Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ShineBrite Cleaning Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 25, 2008 Business started: 01/01/1991 Business started locally: 01/01/1991
Type of Entity

Sole Proprietorship

Business Management
Mr. Jason Strom, President Mr. Ken Strom, Owner Mrs. Merilee Strom, Owner
Contact Information
Principal: Mr. Jason Strom, President
Number of Employees


Business Category

Janitor Service Professional Organizer Window Cleaning Cleaning Services Cleaning Services - Commercial Office

Service Area
This business service area covers: Fremont, California
Products & Services

Cleaning in Fremont, Ca., Residential cleaning, Fremont, Ca., Commercial cleaning Fremont, Ca., Office cleaning Fremont, Ca., Retirement cleaning Fremont, Ca., Green cleaning Fremont, Ca, Maid Fremont, Ca, Janitor Fremont, Ca.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.