BBB Accredited Business sinceFind a Location
Phone: (650) 312-2000 Fax: (650) 574-5012 1 Franklin Pkwy Fl 1, San Mateo, CA 94403
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This company offers financial services.
A BBB Accredited Business since
BBB has determined that Franklin Templeton Investments meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Franklin Templeton Investments include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 5 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||3|
|Total Closed Complaints||5|
Additional Complaint Information
Franklin Resources, Inc. (NYSE/BEN) is a diversified financial services organization whose predecessors were established in 1947. Through its operating subsidiaries, the company provides
a variety of investment products and services. Franklin's primary business is the underwriting and management of the more than 400 billion dollars in assets.
In 1992 Franklin acquired the Templeton Family of Funds. Founded by Sir John Templeton in the 1950's, the Templeton Funds focus on international equity investing. On November
1, 1996, Franklin Resources acquired Heine Securities Corporation, the investment advisor for Mutual Series Fund, Inc. Mutual Series focuses on domestic equity investing. Further information on any of the Franklin Templeton Funds, ncluding a prospectus, may be obtained by writing to the company at the above address or by calling 1 (800) DIAL BEN.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Holly Gibson, Corporate Communications Mr. Leon Mulgrew, Director
Number of Employees