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BBB Accredited Business since 10/01/1979

Franklin Templeton Investments (Headquarters)

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Phone: (650) 312-2000Fax: (650) 574-50121 Franklin Pkwy Fl 1, San MateoCA 94403-1906

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Description

This company offers financial services.

BBB Accreditation

A BBB Accredited Business since 10/01/1979

BBB has determined that Franklin Templeton Investments meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Franklin Templeton Investments' rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 3 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Franklin Resources, Inc. (NYSE/BEN) is a diversified financial services organization whose predecessors were established in 1947. Through its operating subsidiaries, the company provides
a variety of investment products and services. Franklin's primary business is the underwriting and management of the more than 400 billion dollars in assets.

In 1992 Franklin acquired the Templeton Family of Funds. Founded by Sir John Templeton in the 1950's, the Templeton Funds focus on international equity investing. On November
1, 1996, Franklin Resources acquired Heine Securities Corporation, the investment advisor for Mutual Series Fund, Inc. Mutual Series focuses on domestic equity investing. Further information on any of the Franklin Templeton Funds, ncluding a prospectus, may be obtained by writing to the company at the above address or by calling 1 (800) DIAL BEN.

Customer Complaints SummaryRead complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Franklin Templeton Investments

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 10/01/1979Business started: 11/01/1947
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Investment Adviser
44 Montgomery St Ste 1100
San Francisco, CA94104-4613
http://www.adviserinfo.sec.gov/IAPD/Content/Search/iapd Search.aspx

BBB records show a license number of 111372 for this company, issued by Investment Adviser. Their web address is http://www.adviserinfo.sec.gov/IAPD/Content/Search/iapd Search.aspx.

Type of Entity

Corporation

Incorporated: February 1973, DE

Contact Information
Principal: Ms. Holly Gibson (Corporate Communications)Customer Contact: Mr. Leon Mulgrew (Director)
Number of Employees

4500

Business Category

Investment Securities

Alternate Business Names
Franklin Resources, Inc.
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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.