BBB Business Review
BBB Accredited Business since 12/01/2011
East Bay Detective Agency
(510) 535-0683View Additional Phone Numbers3542 Fruitvale Ave Pmb #231, Oakland, CA 94602-2327eastbaypi@yahoo.comwww.eastbaypi.com
BBB Accreditation
A BBB Accredited Business since 12/01/2011
BBB has determined that East Bay Detective Agency meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered East Bay Detective Agency's rating include:
- 6 complaints filed against business
Factors that raised East Bay Detective Agency's rating include:
- Length of time business has been operating.
- Response to 6 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Delivery Issues | 1 |
| Problems with Product / Service | 5 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 6 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Bureau of Security and Investigative Svc2420 Del Paso Rd
Sacramento, CA95834-9672
(916) 322-4000
http://www.dca.ca.gov/bsis
BBB records show a license number of 12900 for this company.
Type: Security & Investigative- Private InvestigatorCheck License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Sole Proprietor
Contact Information
Primary Contact: Mr. Richard Harris (Owner)Number of Employees
4
Business Category
Investigators
Products & Services
This company offers private investigation services.
Service Area
This business service area covers the bay area.
LocationsX
1 Locations
-
3542 Fruitvale Ave Pmb #231
Oakland, CA 94602-2327(510) 535-0683Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*East Bay Detective Agency is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Investigators
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.