BBB Business Review

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This business is not BBB accredited.

Arvixe, LLC

Additional Locations

Phone: (888) 927-8493 Fax: (707) 324-8333 View Additional Phone Numbers   http://www.arvixe.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Since 2003, Arvixe has been hosting thousands of personal, small business and enterprise websites. Arvixe has received several awards from authorities such as HostReview and Inc. Magazine for being one of the fastest growing companies in the world.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • Complaints against this business are handled by another BBB.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

15 Customer Reviews on Arvixe, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 15
Total Customer Reviews 15

Additional Information

BBB file opened: December 22, 2010 Business started: 06/27/2003 Business started locally: 06/27/2003 Business incorporated 01/05/2007 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Jenn Lepp, Directory of Customer Service
Contact Information
Principal: Ms. Jenn Lepp, Directory of Customer Service
Number of Employees

100

Business Category

Internet - Web Hosting

Hours of Operation
24/7/365
Refund and Exchange Policy
All sales except for domain name registration/dedicated servers are subject to a 60 day money back guarantee.
Service Area
This business service area covers nationwide.
Products & Services

This company offers ...Arvixe provides web hosting (shared, VPS, dedicated) on the linux and windows platforms. Arvixe also provides complimentary products such as domain registrations and ssl certificates.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.