Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Webperception, LLC

Phone: (415) 892-7711 1701 Novato Blvd Ste 103, Novato, CA 94947 View Additional Email Addresses http://www.webperception.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

WebPerception is a Wireless Internet Service Provider providing (WISP) San Francisco Bay Area businesses and individuals with exactly what they want in an Internet connection--reliability, affordability, high-speed, security and excellent customer service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Webperception, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Webperception, LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Webperception, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 07, 1997 Business started: 01/12/1996 Business started locally: 01/12/1996 Business incorporated 03/16/1999 in CA
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Peter Skeels, Owner
Contact Information
Principal: Mr. Peter Skeels, Owner
Number of Employees

5

Business Category

Internet Services Web Design Internet - Web Hosting Computers - Sys Designers & Consult

Method(s) of Payment
Cash, check, credit card
Refund and Exchange Policy
If it doesn't work there's no charge!
Service Area
This company offer services to Greater San Francisco Bay Area
Products & Services

WebPerception has extensive expertise with all Internet technologies including wireless, email, web-hosting, WiFi, routers, LAN's, WAN's, firewalls, co-location and other services.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.