This Business is not BBB Accredited
(650) 356-62001810 Gateway Dr Ste 200, San Mateo, CA 94404-4062
BBB Business Reviews may not be reproduced for sales or promotional purposes.
SugarSync is a service that enables you to access, sync and share all of your documents, photos, music and movies across all your computers and devices.
SugarSync, Inc is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
This business has no rating because it is in the process of responding to complaint(s) previously closed with no response.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||66|
|Problems with Product / Service||31|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||99|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on SugarSync, Inc
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Business ManagementPrincipal: Mr. Mike Grossman (CEO)
Contact InformationCustomer Contact: Mr. Rob Morell (Complaints Contact)Mr. Peter T. Chantel (CFO)
Number of Employees
Refund and Exchange Policy
Please refer to our Terms of Service for the most up-to-date policies. https://www.sugarsync.com/terms.html