BBB Accredited Business sinceFind a Location
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This company offers Internet radio service, music recommendation service. Users enter a song or artist that they enjoy, and the service responds by plying selections that are musically similar. Users provide feedback on approval or disapproval of individual songs, which are taken into a account for future selections.
A BBB Accredited Business since
BBB has determined that Pandora Media, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Pandora Media, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 23 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||23|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMs. Julie Longmire, Sales
Number of Employees
Internet Services Advertising - Radio Advertising - Internet