BBB Accredited Business since 12/21/2011
Phone: (415) 200-4200Fax: (414) 200-442250 California St Fl 3, San Francisco, CA 94111-4632
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers a savings program for online shoppers.
Request a Quote
A BBB Accredited Business since 12/21/2011
BBB has determined that MyPoints.com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised MyPoints.com, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 154 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||21|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||1|
|Problems with Product / Service||93|
|Total Closed Complaints||154|
Additional Complaint Information
BBB suggests that consumers thoroughly read the FAQ's page located on the MyPoints.com website, under the section "Using My Points".
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on MyPoints.com, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|