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          Hotel Tonight Inc. has 1 locations, listed below.

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            Business ProfileHotel Tonight Inc.

            Hotel Reservation

            Contact Information

            901 Market St Ste 310

            San Francisco, CA 94103-1752

            Visit Website

            Customer Reviews

            1/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            92 complaints closed in last 3 years

            23 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            901 Market St Ste 310, San Francisco, CA 94103-1752
            BBB File Opened:
            6/18/2011
            Years in Business:
            13
            Business Started:
            1/20/2011
            Business Started Locally:
            1/20/2011
            Number of Employees:
            200
            Business Management
            • Mr. Sam Shank, Ceo & Founder
            Contact Information

            Principal

            • Mr. Sam Shank, Ceo & Founder

            Customer Contact

            • Mx. Christina, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Traveling soon? Be careful when booking a hotel room

            Customer Complaints

            92 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/26/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            During my stay at chase hotel suite on ***** point drive I checked in and my room smelled musky and like mold and was very outdated. It had no smoke alarms and was a fire hazard (see breaker box) 12pm is check out time on Monday I had housekeeping attempt to come into the room with me and boyfriend in the room even after paying for late check out. When calling office all they did was apologize. Then about 2 hours later it happened again. I was accused by the office of leaving my door unlocked that the wind blew it open and was told from now on I cant pay for late checkouts and should find another place to stay
            Read More
            Read 91 More Complaints

            Customer Reviews

            15 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tina J

            01/04/2024

            0 stars, users beware!!!!! This company is not a legit company. They accept people to use other's credit cards fraudulently and then will not reverse charges. I've never used this company, don't travel, and they charged $355 to my card! Horrible, fraudulent company!

            Hotel Tonight Inc. Response

            01/08/2024

            We're sorry to hear you're having trouble. Please email us at ******************************* or give us a call at ************ so we can assist you with this.
            Read 14 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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