BBB Accredited Business since 08/11/2011
434 Brannan St Fl 1, San Francisco, CA 94107-1714
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This company offers help to those seeking online travel; referring them to other sites to book their trip.
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A BBB Accredited Business since 08/11/2011
BBB has determined that Hipmunk, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Hipmunk, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product / Service||1|
|Advertising / Sales Issues||0|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
1 Customer Review Customer Reviews on Hipmunk, Inc.
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1 Customer Review|
Type of Entity
Incorporated: April 2010, DE
Contact InformationPrincipal: Mr. Adam Goldstein (Co-Founder and CEO)Mr. Steve Huffman (Co-Founder and CTO)
Number of Employees
Internet Services, Computer Software Publishers & Developers
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview