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          Crunchyroll.com has 1 locations, listed below.

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            Business ProfileCrunchyroll.com

            Internet Service

            Contact Information

            444 Bush St

            San Francisco, CA 94108-3731

            Visit Website
            (415) 796-3560

            Customer Reviews

            1.05/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            194 complaints closed in last 3 years

            144 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 17

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers anmie video streaming and online merchandise sales.

            Products & Services

            This company offers

            Business Details

            Location of This Business
            444 Bush St, San Francisco, CA 94108-3731
            BBB File Opened:
            4/21/2010
            Years in Business:
            17
            Business Started:
            6/6/2006
            Business Started Locally:
            6/6/2006
            Type of Entity:
            Corporation
            Number of Employees:
            168
            Business Management
            • Mr. Matthew Reyes, Director
            Contact Information

            Principal

            • Mr. Matthew Reyes, Director

            Customer Contact

            • Mr. Matthew Reyes, Director
            • Mx. Mariela Ruiz, Customer Service Specialist
            Additional Contact Information

            Fax Numbers

            • (415) 796-3561
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            194 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/04/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Crunchyroll has recently merged or bought out funimation and the funimation accounts were transfered to crunchyroll. Crunchyroll has issues iv never had with funimation. I was watching a show on there today on my switch and now I can no longer watch it just gives me a error saying oppps something went wrong. Under it says try again but you click it and nothing happens. I went on there website to contact customer service. There get help button on there same thing you click on it and it's not actually connected to another url nothing happens. I want funimation back.
            Read More
            Read 193 More Complaints

            Customer Reviews

            20 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Marjorie B

            04/19/2024

            If I could give a zero stars I would. I pre-ordered a nendoroid (that was scheduled to ship December 2023) on March 6, 2023. It has been a year with no updates. I have emailed multiple times requesting an update or solution to the problem but no response. I tried calling the number which just states to go on their help website. I tried their virtual support which asked me to wait for an agent that never bothered appearing after an hour or so. There is no communication whatsoever on their part!HIGHLY DONT RECOMMEND PREORDERING ANYTHING FROM THEM!You will not get any response to any issues that will arise! I am still waiting for a response and it's been ************************************************************** ANYTHING WITH THEIR LACK OF COMMUNICATION!
            Read 19 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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