This business is not BBB accredited.

Mobile Spinach

Phone: (888) 649-2675 Fax: (866) 878-1237 1710 S. Amphlett Blvd., Suite 200, San Mateo, CA 94402 http://www.mobilespinach.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers direct mobile phone marketing for local merchants.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mobile Spinach include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Mobile Spinach
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 10, 2010 Business started: 03/12/2009 Business started locally: 03/12/2009 Business incorporated 03/12/2009 in DE
Type of Entity

Corporation

Business Management
Sam Lewis, Principal
Contact Information
Principal: Sam Lewis, Principal
Number of Employees

9

Business Category

Internet Selling Services


Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1710 S. Amphlett Blvd., Suite 200

    San Mateo, CA 94402 (888) 649-2675

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

12/18/2013 Advertising/Sales Issues | Read Complaint Details
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Additional Notes

Complaint: Purchased gift certificate not honored at restaurant. Company no longer appears to be operational. I purchased this gift certificate for $3 with a value of $6 at Zheng's Chinese Restaurant in Tallahassee, FL, on Feb 7, 2012. This certificate had an expiration date of Mar 8, 2017, but the restaurant says they will not honor it. Mobile Spinach, the backer of the certificate and phone number it is registered to no longer appear to be in business. Prior to selling the gift certificate, they do not appear to have gone through proper channels to secure agreement from restaurant owner. This is therefore false advertising and causes frustration to all parties involved, including damaging the reputation and image of the business owner.

Desired Settlement: Refund in the amount of $3.

Business Response: Initial Business Response /* (1000, 8, 2013/11/27) */ We had pro-actively refunded the consumer for this voucher this May via PayPal because the voucher had gone unused for over a year as it was purchased in February 2012. Since the consumer did not claim the refund we would be happy to re-issue the refund to the consumer.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Mobile Spinach
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)