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Find a Location

Peachpit Press has 1 locations, listed below.

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    Business ProfileforPeachpit Press

    Internet Marketing Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1301 Sansome St, San Francisco, CA 94111-1122
    BBB File Opened:
    12/4/2013
    Number of Employees:
    1
    Alternate Business Name
    • PEACHPIT PRESS

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/01/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchased a book package that include digital ebook, web and a hard copy of Logic Pro **** book by ************************* on February 28, 2022 from Peachpit Press who calls themselves ******* *************** in some of the emails they have sent me. They sent we the wrong hard copy of the book, plus the ebook and digital exercise files for the book. On March 22 when I picked the book I removed the package in the store and left with the book. After I drove away I decided to open the book. In front of the cover was an invoice so you are unable to see the title of the book until you remove the shrink wrap covering the entire front of the book. When I removed the shrink wrap I discovered I they sent me the Fundamentals of Phonetics. That is so far from a book on music production. When I emailed the company there response was tepid to say the least. They never offered to sent a shipping label for return of the book and to mail the correct book. They demanded picture after picture of the book (I never heard anything so outrageous). I demanded a refund to which I have received one. To add insult to injury they suggested I pay to ship the incorrect book back. It's now around 20 emails later, I have no refund and I have no book. These people just don't care and I don't recommend anyone buying anything from them.
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    Customer Reviews

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