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Description

This firm offers locally targeted online marketing solutions for the automotive, construction and real estate industries. This company offers home sellers background information on real estate companies.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that One Planet Ops meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for One Planet Ops include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 29 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

29 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 18
Billing/Collection Issues 2
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 29

Customer Reviews Summary Read customer reviews

0 Customer Reviews on One Planet Ops
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 11, 2004 Business started: 08/11/2004 Business started locally: 08/11/2004 Business incorporated 02/03/2010 in DE
Type of Entity

Corporation

Business Management
Mr. David Ramirez, Director-Legal Ms. Armita Rostamian, Senior Mgr Finance Mr. Payam Zamani, Owner
Contact Information
Principal: Mr. David Ramirez, Director-Legal
Number of Employees

120

Business Category

Internet Marketing Services Auto Listing Service Internet Selling Services Referral - Contractor Internet Services Marketing Programs & Services Internet Shopping

Alternate Business Names
AgentConnect.com Contractors.com Customerservice@contractors.com HomeGain.com IMotors.com QualityPro QualitySmith RealtyNow.com Reply! Real Estate ReplyRealestate.com
Additional Information

BBB suggests you review all materials and understand the cancellation and refund policy prior to agreeing to the terms and conditions.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.