BBB Accredited Business since 09/30/2011
Mobile Plus, Inc. (Headquarters)
Phone: (415) 307-0246Fax: (415) 449-3541114 Sansome St Ste 1000, San Francisco, CA 94104-3821
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This company offers a network for publishers and advertisers customers to drive optimized leads.
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A BBB Accredited Business since 09/30/2011
BBB has determined that Mobile Plus, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Mobile Plus, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised Mobile Plus, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 27 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Billing / Collection Issues||19|
|Problems with Product / Service||4|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||27|
Type of Entity
Incorporated: March 2012, CA
Contact InformationPrincipal: Ms. Grace Meza (Sr. Mgr. Customer Service)Mr. Ron Czerny (CEO)
Number of Employees
Internet Marketing Services
Hours of Operation
Mobile plus provides live support Monday - Friday from 9AM to 9PM EST. Our IVR's auto attendant is very simple to use. Below is the flow:
Press 1 For Information
Press 2 For Company Contact
Press 3 To Unsubscribe using the automated service
Press 4 For Live Support
Press 5 To repeat options
Mobile Plus also provides an email address, toll free number and self help FAQs on each of the landing pages
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