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Blackhawk Network Holdings, Inc. offers a prepaid and payments network, which supports the distribution of gift cards, prepaid telecom products and financial service products across a global network.
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A BBB Accredited Business since
BBB has determined that Blackhawk Network, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Blackhawk Network, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 699 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||478|
|Total Closed Complaints||699|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||21|
Type of Entity
Business ManagementMs. Heidi Lyttle, Manager Lucy Gutierrez, Manager Ms. Teri Llach, CMO Ms. Alexia Oswald, Public Relations Mr. Bill Tauscher, CEO Ms. Lisa Wong, Director, Customer Service
Number of Employees
Internet Marketing Services Online Retailer Credit Cards & Plans
Alternate Business NamesCardlab Gift Card Mall Gift Card Mall.com GiftCards.com Go Wallet Omnicard Pay Power Visa PayPower
Products & Services
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview