BBB Accredited Business since 04/21/2010
Zynga, Inc. (Headquarters)
(800) 762-2530699 8th Street, San Francisco, CA 94103
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This company offers internet social gaming.
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A BBB Accredited Business since 04/21/2010
BBB has determined that Zynga, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Zynga, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised Zynga, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 2518 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||133|
|Billing / Collection Issues||99|
|Guarantee / Warranty Issues||12|
|Problems with Product / Service||2240|
|Total Closed Complaints||2518|
Type of Entity
Incorporated: November 2007, DE
Business ManagementPrincipal: Mr. Todd Cash (Director, Customer Service)
Contact InformationMs. Jennifer Burger (Senior Lead)Mr. Alec Stillman (Project Manager)
Number of Employees