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          Find a Location

          Kabam, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Kabam, Inc.

              795 Folsom St. STE 600 San Francisco, CA 94107

            • Kabam

              6500 River Place Blvd Bldg 1 Austin, TX 78730

            • Kabam

              200 1132 Alberni St Vancouver, BC V6E 1A5

            Business ProfileKabam, Inc.

            Online Gaming
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            795 Folsom St. STE 600

            San Francisco, CA 94107

            Visit Website
            Email this Business

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            37 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Kabam is an interactive entertainment company that develops and publishes massively multiplayer social games.

            Products & Services

            This company offers

            Business Details

            This is a multi-location business.

            Find a Location

            Kabam, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Kabam, Inc.

                795 Folsom St. STE 600 San Francisco, CA 94107

              • Kabam

                6500 River Place Blvd Bldg 1 Austin, TX 78730

              • Kabam

                200 1132 Alberni St Vancouver, BC V6E 1A5

              Headquarters
              795 Folsom St. STE 600, San Francisco, CA 94107
              Email this Business
              BBB File Opened:
              4/12/2010
              Years in Business:
              24
              Business Started:
              5/1/1999
              Business Started Locally:
              5/1/1999
              Business Incorporated:
              10/23/2006
              Type of Entity:
              Corporation
              Number of Employees:
              400
              Business Management
              • Mr. Kevin Chou, President
              • BBB Complaint, Manager
              • Mr. Scott McCabe, Content Manager
              Contact Information

              Principal

              • Mr. Scott McCabe, Content Manager

              Customer Contact

              • BBB Complaint, Manager
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              37 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/31/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I have been playing Shop Titans, a game Kabam owns, ******** everyday for nearly 18 months and have spent ******. I have never cheated and would have no reason to do so. However, one day I found a technique to make a lot of in-game currency fairly. Then I got banned a couple days later. They told me I was botting which was completely untrue. I submitted an appeal and they said they forwarded it to QA for review. Didn't hear back for over 4 hours so I asked in the official Discord for an update. They said I was rejected. Basically told me they can't do anything. So I sent another appeal through their support system but they said they wouldn't look at it. I kept trying to insist I didn't cheat and if you look at my play history, it's obvious I have a pattern of pushing the limits, but they basically cold shouldered me. Now I feel I wasted my time and money being one of their most dedicated players. I should not be punished for simply being good at their game. I did not violate any of their rules.
              Read More
              Read 36 More Complaints

              Customer Reviews

              7 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Brandon B

              12/30/2023

              They havent do e anything to help me asked for a refund or my rewards for the game and wont help me with either take too long to respond im super upset with how i am being treated with support and cant get help
              Read 6 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

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              BBB reports on known marketplace practices.

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