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          Paramount+ has 1 locations, listed below.

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            Business ProfileParamount+

            Internet Providers
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            San Francisco, CA 94107-2153

            Visit Website
            Email this Business
            (415) 344-2000

            Customer Reviews

            1.08/5

            Average of 120 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            888 complaints closed in last 3 years

            317 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This company is an interactive media company.

            Products & Services

            CBS All Access offers streaming services for news, sports, tv dramas, and late shows.

            Business Details

            Headquarters
            San Francisco, CA 94107-2153
            Email this Business
            BBB File Opened:
            8/2/1994
            Years in Business:
            31
            Business Started:
            12/1/1992
            Business Started Locally:
            12/1/1992
            Type of Entity:
            Corporation
            Number of Employees:
            600
            Alternate Business Name
            • ZDnet.com
            • CNET.com
            • MySimon.com
            • Bnet
            • CBS Audience Network
            • CBSNews.com
            • Chow
            • CNet Content Solutions
            • Gamespot
            • Last.fm
            • Maxpreps
            • Metacritic
            • TechRepublic
            • TV.com
            • Urban Baby
            • Clicker
            • SmartPlanet
            • GiantBomb
            • Comic Vine
            • Chow Hound
            Business Management
            • Ms. Deb Casados, Owner
            • Legal Department, Manager
            • Ms. Elizabeth Hedges, Owner
            • Ms. Lindsay Ray, Director of Operations
            Contact Information

            Principal

            • Legal Department, Manager
            Additional Contact Information

            Fax Numbers

            • (415) 344-1241
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            888 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/08/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            On March 18th, 2024, I redeemed a Paramount+ 30 day free trial from Xbox gamepass. On the 28th of March is when the account was activated, and the code applied. This means I should not have been charged for ANY transaction. However, I was charged ***** for the subscription. I called their customer service line and they told me the code Xbox gave must have been wrong. They checked and sure enough, it was a 30 day free trial. They refused a refund saying that it would cancel my subscription because of non-payment. What's the point of the free trial if you still have to pay the price?
            Read More
            Read 887 More Complaints

            Customer Reviews

            120 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Giulia H

            03/10/2024

            Paramount+ is the biggest scam ever. I will never sign up for this service ever again. I received a trial back in October and each time I tried to cancel, they would give me two months free. The app would always state a cancel before date of weeks ahead of when they would actually charge my card. I called to complain and the guy on the phone belittled me about only subscribing for the lowest tier and how $6 won't kill me. I had called 30 minutes after the charge and he stated that they have a no refund policy, so I'm out of luck. He gave me another 2 months free to make up for it. I told him no, I don't want his service and he insisted. The same thing happened later, the app said the cancellation date was a couple weeks after when they actually charged me. I had screenshots and a reminder in my phone when to cancel. They didn't care and said that I had an outstanding balance if I refused to pay. They are the worst streaming service. I would not recommend them to anyone.
            Read 119 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

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            BBB Reports On

            BBB reports on known marketplace practices.

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