BBB Business Review

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BBB Accredited Business since

California Long Term Care Insurance Services, Inc.

Phone: (800) 303-1527 Fax: (650) 692-5204 View Additional Phone Numbers 1601 Bayshore Hwy Ste 360, Burlingame, CA 94010 View Additional Email Addresses http://www.californialongtermcare.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers long term care insurance bthrough sales directly to the public, associations, businesses and credit unions. Long Term Care insurance products are also offered to insurance & financial professionals for thier clients.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that California Long Term Care Insurance Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for California Long Term Care Insurance Services, Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on California Long Term Care Insurance Services, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 22, 2007 Business started: 02/27/1997 Business started locally: 02/27/1997 Business incorporated 09/09/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department of Insurance
300 S Spring St, South Tower, Los Angeles CA 90013
https://www.insurance.ca.gov/01-consumers/120-company/
Phone Number: (800) 927-4357

Type of Entity

Corporation

Business Management
Mr. Louis Brownstone, Chairman/Owner
Contact Information
Principal: Mr. Louis Brownstone, Chairman/Owner
Number of Employees

7

Business Category

Insurance Services Insurance Companies Insurance - Long Term Care

Refund and Exchange Policy
Deposits taken at the time of application are refuned is the applicant is rejected for coverage or changes their mind. Premium payments can be refunede for 30 days after the policy becomes effective.
Service Area
This business service area covers: Bay Area
Products & Services

Long Term Care Insurance
Life & Annuities that include Long Term Care insurance coverage

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.