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BBB Accredited Business since

Onstad's Insurance Agency

Phone: (925) 866-1444 Fax: (925) 866-1560 3130 Crow Canyon Pl STE 250, San Ramon, CA 94583

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers multiple lines auto, home, life and commercial insurance services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Onstad's Insurance Agency meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Onstad's Insurance Agency
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 16, 2006 Business started: 01/01/1976 Business started locally: 01/01/1976 Business incorporated 04/01/1969 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department of Insurance/CDI
300 Capitol Mall, Suite 1700, Sacramento CA 95814
Phone Number: (800) 927-4357

Type of Entity


Business Management
Ms. Darla Evers, CFO/Secretary Mr. Brad Onstad, President
Contact Information
Principal: Ms. Darla Evers, CFO/Secretary
Customer Contact: Mr. Brad Onstad, President
Number of Employees


Business Category

Insurance Companies Insurance - Accident & Health Insurance - Auto Insurance - Crop Insurance - Fire & Flood Specialists Insurance - Aviation Insurance - Bonding Insurance - Health Insurance - Homeowners Insurance - Life Insurance - Long Term Care Insurance - Marine Insurance - Senior Products Insurance - Dental Insurance - Rental Insurance - Disability Insurance - Liability Insurance - Property Insurance Services

Alternate Business Names
Onstad's Insurance

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.