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Phone: (415) 875-4500 Fax: (415) 875-4501 View Additional Phone Numbers 650 Davis St, San Francisco, CA 94111
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This company is committed to improving the car insurance experience with various online tools and 24/7 customer service.
This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Esurance, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 429 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||223|
|Total Closed Complaints||429|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||17|
Licensing, Bonding or Registration
These agencies may include:
California Department of Insurance/CDI
300 Capitol Mall, Suite 1700, Sacramento CA 95814
Phone Number: (800) 927-4357
Type of Entity
Business ManagementCustomer Service, Manager Mr. Jonathon Adkisson, President Ms. Robin Bogdanich, Compliance Manager Mr. Alan Gellman, Chief Mktg Ofcr Mr. Charles Lee, VP, General Counsel
Number of Employees
Insurance - Auto
Service AreaThis business service area covers nationwide.
Alternate Business NamesEsurance Esurance Company of New Jersey Esurance Customer Service Center Esurance Property and Causalty Insurance Company Esurance.com Silicon Sierra Holdings, Inc.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview