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BBB Accredited Business since


Phone: (877) 465-6888 Fax: (877) 838-9869 View Additional Phone Numbers 38929 Cherry St, Newark, CA 94560 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description Inc. is located and incorporated in the Bay Area, California. We specialize in providing quality printer inkjet cartridges, laser toner, printer accessories and peripherals at a deep discount to you.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that CompAndSave meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for CompAndSave include:

  • 18 complaint(s) filed against business

Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 9 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 4
Problems with Product/Service 12
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

198 Customer Reviews on CompAndSave
Customer Experience Total Customer Reviews
Positive Experience 196
Neutral Experience 1
Negative Experience 1
Total Customer Reviews 198

Additional Information

BBB file opened: June 19, 2013 Business started: 04/03/2006 Business started locally: 04/03/2006 Business incorporated 02/19/2013 in CA
Type of Entity


Business Management
Mr. Andrew Yeung, President
Contact Information
Principal: Mr. Andrew Yeung, President
Number of Employees


Business Category

Ink Cartridge - Refill & Sales Printing Equipment Printer & Printer Supplies- Manufacturer Printing Supplies Toner Cartridges

Refund and Exchange Policy
We offer 1-year money back guarantee on all of our products. More...
Service Area
This business service area covers: US and Canada
Alternate Business Names, Inc.
Products & Services

Printer ink cartridges, toner cartridges, photo paper and printing supplies.

Customer Review Rating plus BBB Rating Summary

CompAndSave has received 4.54 out of 5 stars based on 198 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.