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BBB Business Review

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BBB Accredited Business since

Right At Home

Phone: (707) 843-5192 Fax: (707) 978-2893 1111 Sonoma Ave Ste 324, Santa Rosa, CA 95405

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers an adult and senior home care services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Right At Home meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Right At Home
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 08, 2011 Business started: 03/01/2009 Business started locally: 03/01/2009 Business incorporated 06/08/2010 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board of Behavioral Science
1625 N. Market Blvd Ste S-200, Sacramento CA 95834
Phone Number: (916) 574-7830
The number is 32286.

Board of Registered Nursing
1625 North Market Blvd Ste N217, Sacramento CA 95834
Phone Number: (916) 322-3350
The number is 795298.

Department of Social Services
801 Traeger Ave Ste 100, San Bruno CA 94066
Phone Number: (650) 266-8843
The number is 494700001.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Brohmer, LMFT Carol Brohmer, RN
Contact Information
Principal: Mr. Robert Brohmer, LMFT
Number of Employees


Business Category

In-Home Care

Refund and Exchange Policy
We require a 2 week deposit at the start of services, which is fully refundable to the end of services.
Service Area
Sonoma County, Santa Rosa, Oakmont, Windsor, Healdsburg, Sebastopol, Forestville, Monte Rio, Rohnert Park, Petaluma, Cotati, Kenwood, Penngrove, Glen Ellen, Sonoma, Napa, Yountville

Alternate Business Names
Products & Services

Light Housekeeping
Medication Reminders
Meal Preparation
Errands & Transportation
Assistance with Dressing
Stand-by Assistance while Bathing
Help reduce risk of slips and
Assited walks
Services available from 2hrs to 24 x 7


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.