BBB Business Review

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BBB Accredited Business since

Lane Cleaning Services

Phone: (877) 995-5297 405 El Camino Real, Menlo Park, CA 94025 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Since 1991, Lane Cleaning Services expanded beyond the cleaning of exclusive estates, to provide homeowners/renters, office and property managers in San Mateo County

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Lane Cleaning Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Lane Cleaning Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Lane Cleaning Services
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 13, 2012 Business started: 01/01/2006 Business started locally: 01/01/2006 Business incorporated 01/01/2006 in CA
Type of Entity


Business Management
Mr. Curtis Lane, Owner
Contact Information
Principal: Mr. Curtis Lane, Owner
Number of Employees


Business Category

House Cleaning Janitor Service Lighting Fixtures - Cleaning Wall Cleaning Pressure Washing Cleaning Services Cleaning Services - Commercial Office Cleaning Services - Estate Mirrors - Cleaning Post-Construction Clean Up Upholstery and Rug Cleaning Gutter Cleaning Chimney Cleaning Water Damage Restoration Floor Waxing, Polishing & Cleaning

Service Area
This business service area covers: Atherton; Belmont; Brisbane; Burlingame; Campbell; Colma; Cupertino; Daly City; East Palo Alto; Foster City; Gilroy; Half Moon Bay; Hillsborough; Los Altos; Los Altos Hills; Los Gatos; Menlo Park; Millbrae; Milpitas; Monte Sereno; Morgan Hill; Mountain View; Pacifica; Palo Alto; Portola Valley; Redwood City; San Bruno; San Carlos; San Francisco; San Jose; San Mateo; Santa Clara; Saratoga; South San Francisco; Stanford; Sunnyvale; Woodside
Products & Services

Janitorial & Office Cleaning
Move In or Move Out Deep Cleaning
Post Construction Clean Up
Cleaning for Rental/Leasing
Emergency Cleaning Assignments


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.